This qualification is for any individual who is, or wishes to be, involved in the Administration function in any organization or business in any sector, or field as well as in non-commercial organizations such as clubs and charitable organizations. It contains all the competencies, skills and values required by a learner who wishes to access the National Certificate in Business Administration Services at NQF: Level 4. The core component contains competencies in Information Handling, Communications, Enterprise/customer service, Technology, Organization skills, Self-development, Teamwork and Business policies and procedures. The elective component allows the learner to gain specialist knowledge, skills and insight in the areas of Reception, Executive Administration, Financial Services and Banking, Legal administration and Human Resources.
Learners entering this qualification are assumed to be competent in: Communication at NQF level 2/Grade 10. Mathematical Literacy at NQF level 2 /Grade 10. It is recommended that learners have: Computer operating skills at NQF Level 2/Grade 10 or equivalent.